This complex configuration and maintenance utility was in desperate need of a new design iteration for simplification and to increase its intuitiveness. My team analyzed existing user testing, conducted multiple field visits to interview customers, and programmed prototypes for further testing. Utilizing this research, I designed the new software, and its companion style guide document, to introduce a graphical representation of the tank and radar for measurement visualization and a step-by-step configuration wizard to walk the user through the setup experience.
Emerson Process Management
Art Direction, Design, Prototyping, Field Research